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Polaris Bank unveils new mobile banking app  

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Polaris Bank has unveiled its new Polaris Mobile Banking App and is offering customers, a 50% discount on all transfer fees for 30 days after registration on the app.

The Bank disclosed that the new Polaris Mobile Banking App “is now available to users on both Google Play for Android devices and the Apple App Store for iOS devices. To take advantage of the 50% discount on transfer fees, customers of the bank are encouraged to visit their respective App stores, search for “Polaris Mobile” or “Polaris Mobile Banking App” and download the app.

Speaking on the new Mobile Banking App, Polaris Bank’s Managing Director/CEO, Tokunbo Abiru explained that the launch of the new product is in line with the bank’s digital transformation plan which is to further ensure we are a future- determining bank aligned with global trends of intelligent automation.

According to Abiru: “As evolving customer preferences are enabled by new technology, we continue to seek innovative solutions that excite our customers. The Polaris Mobile therefore offers a refreshing tool to enhance the convenience and lifestyle of our customers who are always on the go.

On migrating users from the old app to the new one, the Bank’s Head, E-Business, Biodun Alli explained that “Customers who have the old app can still use it for the time being but are advised to immediately migrate to the new Mobile Banking App to experience a seamless banking experience”.

“The Bank is committed to leverage technology innovation for high quality service delivery. Thus, to aid easy customer migration and registration, we have established a support portal for branches and other support teams to assist our customers with first-level and second-level support, he disclosed.

He added that “Customers seeking additional information on the new Mobile Banking App can also walk into any of our branches nationwide and have their enquiries attended to by our customer service team. Customers with enquires can also can contact our 24-hour multilingual customer service center, the YES Centre, on: 0700-7652747 or 08069880000, or send their enquiries by email to:yescenter@polarisbanklimited.com.

Advising customers on security, the E-Business Boss, stressed that “On no condition should any customer give his/her log-in details, including passwords, to anyone – either physically, over the phone or on online platforms such as social media and messaging groups. The bank will NEVER request for such information and customer must remain security-conscious. She added that “this warning has become necessary, so that our valued customers do not fall into the hands of internet fraudsters or scammers who might pose as the bank staff or workers with the aim of swindling customers”.

Just recently, the bank, launched a Collateral-Free Salary Advance Product to Customersa customer-led product that enables employees to get up to 50%of their net monthly salary to meet basic needs before their next payday.

Polaris Bank is a customer-centric bank positioned to deliver industry-defining products, services and platforms across all the key market segments.

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BUSINESS

Awoof Berekete: Access Bank launches campaign to promote electronic services

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Leading Nigerian retail bank, Access Bank Plc, has launched a campaign to promote its Access Mobile Wallet service.

Tagged Awoof Berekete, it is a savings reward scheme, which runs from August to November 2019.

During the period of the campaign, customers who use their Access Mobile Wallet to make transactions will be rewarded handsomely.

Customers can get 20% cash back up to N1,000.00 when they purchase airtime via Access Money Wallet as well as receive 10 times their initial deposit (up to N10,000) when they fund their Access Money Wallet and save for 7 days.

Head, Business Development and Planning at Access Bank, Chinedu Onuoha, said: “We are the largest bank in terms of customer base. Cumulatively, we have about 30 to 31million customers. By 2022, we intend that this should be a minimum of 65million customers and to achieve this, we came up with Awoof Berekete, which is another way to reward our customers.”

“Awoof berekete intends to encourage those whose accounts have been dormant or inactive due to various reasons – insufficient documentation, BVN etc. Customers will get 20% cash back up to N1,000.00 when they purchase airtime on their Access Money Wallet as well as receive 10 times their initial deposit (up to N10,000) when they fund their Access Money Wallet and save for 7 days.

Further, he stated that: “What we are essentially doing incentivizing them (customers) to be more productive.

Sometimes you pay N200 as transport fare to go and pay somebody N2,000. What we are saying is that you can stay in the comfort of your home and do that transfer; also that market woman on her way home can drop the vegetables for you. Those kinds of things can happen and help people promote efficiency and also make them live better lives.”

The Access Mobile Wallet is an electronic wallet service which allows users to save, transfer, and receive money. It provides access to a wide range of financial services offered by Access Bank and access to all the Bank’s branches and agents nationwide.

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FirstBank supports educational institutions with FirstEdu

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FirstBank MD, Adeduntan

The premier and leading financial services provider, First Bank of Nigeria Limited, has announced its educational solution – FirstEdu – specifically designed to enhance the educational facilities in schools. The FirstEdu product includes FirstEdu loan and FirstEdu portal.

FirstEdu loan is targeted at private Nursery & Primary and Secondary schools to assist the schools in achieving their desired growth in the medium and long-term. The product provides funding to replace old furniture and equipment, pay staff salaries, purchase brand new or fairly-used buses as well as refurbish dilapidated buildings and classroom blocks. With this product, school owners/proprietors can stay ahead of competition at all times.

The product enables the schools to access facility with no tangible collateral, apart from domiciliation of school fees account with the Bank.

In addition, FirstEdu portal is a modular and robust web-based enterprise portal that enables Tertiary educational institutions manage academic, administrative, professional, logistics and payment challenges. The basis for its robustness is to take the stress of logistics, administrative and payment challenges off the institutions, as they focus on meeting their year-long, medium and long-term objectives.

The product features and benefits include; e-Learning, virtual library and facilitation of exchange programmes with foreign educational institutions; academic & student events/time-table/calendar management; school fees payment via the internet; online information and result checking; interactive community forum between students and teachers. It also affords applicants the opportunity of enrolling from the comfort of their homes or any location around the world; no licensing, installation and maintenance cost and plugs avenues for revenue leakages amongst others.

According to Chuma Ezirim, Group Executive, e-Business & Retail Products, First Bank of Nigeria Limited, “with FirstEdu, private schools across the various tiers of education in Nigeria; elementary, secondary and tertiary, have the right tool to boost their business to the level they desire. With over N5 billion loans already disbursed to schools this year alone, we are committed to supporting growth in this key sector of our economy.”’

For further information on FirstEdu, visit the FirstBank branch nearest to you or contact us on our social media channels.

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BUSINESS

CBN okays AIP to 3 payment service banks

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In line with its objective of enhancing financial inclusion and the development of the payment system by increasing access to deposit products and payments services through a secured technology-driven environment, the Central Bank of Nigeria (CBN) has issued Approvals-in-Principle (AIP) to three Payment Service Banks (PSBs).

The three institutions issued approvals in principle to operate as Payment Service Banks are Hope PSB, Money Master PSB and 9PSB.

This was disclosed in Abuja by the Director, Corporate Communications Department of the CBN, Isaac Okorafor, who explained that the approval in principle was part of the processes the institutions had to fulfil in order to be granted license to operate as fully-fledged Payment Service banks.

According to Okorafor, the decision of the CBN to issue the AIP to the applicants followed the institutions’ satisfaction of documentation and other laid down conditions.

Sequel to the issuance of the AIP to the three banks, he said they are expected to submit their respective applications for the grant of a final licence, not later than six months after the AIP.

Speaking further, he disclosed that the CBN code of corporate governance for banks would also be applicable to the PSBs.

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