Connect with us

BUSINESS

FCMB opens ultra-modern branch in Karu, Nasarawa State

Published

on

Customers of leading financial services provider, First City Monument Bank (FCMB), and Nigerians in general, who reside or run businesses in Mararaba-Karu, a satellite settlement town in Nasarawa State, neighbouring Abuja environs, including Nyanya, now have an opportunity to enjoy the excellent services offered by the Bank. This is because FCMB has opened an ultra-modern and full-service branch strategically located at Plot 35779, Mararaba Gurku Karu, Nasarawa State in the town.

The new branch was commissioned at an impressive ceremony on Tuesday, October 23, 2018. This brings to 3 the number of branches of the Bank in Nasarawa environs and 205 across Nigeria. The development is in line with FCMB’s strategic expansion approach and commitment towards bringing banking services directly to the door steps of its existing and potential customers. The location of the branch takes into consideration convenience for residents and businesses in Karu and neighbouring communities in Nasarawa and it is expected to promote financial inclusion in the country.

Apart from the experienced financial experts at the branch, it is equipped with unique physical and technological infrastructures that will ensure convenient transactions and sundry financial service delivery to customers in a relaxed environment.

In his speech at the commissioning of the new branch in Karu, the Managing Director of FCMB, Mr. Adam Nuru said, ‘’this is due to the importance of this area, not just as a residential hub, but as a major gateway to other strategic places in Nasarawa state. Though, most of our customers prefer to carry out transactions from wherever they are, using our alternate channels such as FCMBMobile, FCMBOnline, USSD code and ATMs spread widely across Nigeria, some customers still prefer human interaction when banking. This additional customer touch point will further boost our commitment in providing customers with simple, helpful and reliable banking services, in a conducive and convenient environment’’.

Also speaking, the Divisional Head, Service Management & Technology of FCMB, Mr. Oluwakayode Adigun, re-iterated the Bank’s commitment to strategically grow its network to meet the individual and business aspirations of its growing customer base across segments.
He disclosed that, “the new Karu branch, just like other branches of FCMB across Nigeria, brings with it something special in terms of structure, aesthetics and above all, the excellent customer experience to be provided by our excellent team of professionals. While we strategically pursue our digital agenda as a forward looking financial services operator, we will continue to support the financial inclusion vision of the Central Bank of Nigeria where every customer is adequately served on any channel in which such services are provided to meet their respective lifestyles and needs’’.
In his address at the ceremony, the Deputy Governor of Nasarawa State, Hon. Silas Agara, commended FCMB for its commitment to national development through various forms of support to the private and public sectors. The Deputy Governor, who was represented by the Commissioner for Finance, Hon. Ayuba Ayenaje, said, “we are excited that FCMB has expanded its footprint in Nasarawa State and confident that this will go a long way to boost economic activities in our State. We are proud of the various initiatives of the Bank to support the people and government of Nasarawa state. With the opening of a branch in Karu town, the relationship will be taken to greater heights. On our part, we will support the Bank as much as we can”.
FCMB’s robust suite of financial solutions and award-winning service culture have continued to enhance its status as a leader in the Nigerian banking industry. Among other laurels, FCMB recently bagged the prestigious award of ‘’Excellence in Retail Banking’’ at this year’s edition of the New Age Banking Summit & Awards held from September 26 to 27, 2018 in Lagos. It has also been rated as the 3rd most customer-focused bank in retail banking (from 5th in 2017) by KPMG, a leading international consulting firm, in the 2018 Banking Industry Customer Satisfaction Survey (BICSS).

See photos below:

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

BUSINESS

Polaris Bank partners Digivate 360 to build capacity of SMEs

Published

on

Polaris Bank as part of its strategy to provide empowerment opportunities for prospective and existing Small and Medium Scale Enterprise (SME) customers, has partnered Digivate 360, a local partner of Facebook, to provide digital marketing training to SMEs. This is to enable SMEs leverage digital marketing tools to grow their businesses and compete on a global scale.

This is in line with the Bank’s brand purpose as a future forward enterprise positioned to meet the challenges of the new age by being the enabler and pathfinder for those who want to keep being relevant in their endeavors.

SMEs are to leverage digital tools to boost their businesses and compete on a global scale.

According to the Group Head, Products and Markets Development, Adebimpe Ihekuna, the initiative is in line with the Bank’s core value of continuous learning and commitment to the growth and competitiveness of SMEs in the country by training them on the use of social media to drive business.

Commenting on the partnership, Olusegun Oyetunji of Digivate360 said, “We are excited and ready to collaborate with Polaris Bank to deliver “Boost with Facebook” and we are set to kick off this exciting digital journey for the benefit of SME customers in Polaris Bank”.

The training is billed to take place in the following cities: Lagos, Enugu, Kano; Ilorin; Port Harcourt, Ibadan; Benin, Abeokuta and Abuja from Thursday, October 16, 2019.

Polaris Bank is a customer-centric bank positioned to deliver industry-defining products, services and platforms across all the key market segments.

Continue Reading

BUSINESS

P+ Measurement launches Nigeria’s first broadcast advert analytics audit report

Published

on

Nigeria’s leading media measurement and evaluation agency, P+ Measurement Services, has announced the introduction of a dedicated Broadcast Analytics audit Reporting platform to help brands interpret their TV and radio advert compliance reports.

In a statement, the agency said the new solution, regarded as the first of its kind in the Nigerian marketing communications industry, would help brands transform their reports, usually in Excel sheets, into a smart and easy-to-navigate dashboard for easy interpretation.

Explaining how brands can leverage the innovative reporting dashboard to gain insights into their campaigns, Lead Consultant at P+ Measurement Services, Mr. Philip Odiakose, said companies can leverage the solution in two ways.

“We believe there’s a whole lot of intelligence buried in the dozens of reports by media monitoring agencies. We believe monitoring agencies need to go the extra mile to present their reports in a way that allows brand owners to easily draw insights from their placements and make smarter decision for the business,” he said.

“To achieve this, it’s either we handle your broadcast monitoring and auditing or you provide us with your broadcast compliance data sheet monthly. With our broadcast analytics solution, our goal is to replicate the same success we have recorded with the print and online media segments.

Odiakose, who said his team was also committed to empowering brand handlers with tools and skills to measure and scale the impact of their communication efforts.

A Media Analyst Associate at the agency, Gilbert Alasa, said the integrated solution offers marketing communications managers a single view of their marketing channels all on a single dashboard.

“As an agency, we have always advised clients to make measurement and evaluation a critical part of their campaign plans. Now, we have taken a step further to help communications managers measure the impact of their programs in an easy-to-understand reporting dashboard.

P+ Measurement Services is Nigeria’s first and leading independent PR measurement and evaluation agency in Nigeria providing detailed and unbiased media monitoring, measurement and performance audit solutions to businesses. A member of the US-based International Association for the Measurement and Evaluation of Communication, AMEC, P+ Measurement Services was recently announced as Best Media Monitoring and Measurement agency of the year by NMNA.

Continue Reading

BUSINESS

Customer Service Week: Eko Disco visits, donates relief items House of Gold Children’s Hospice

Published

on

The Management and staff of Eko Electricity Distribution Company (EKEDC) on Thursday 10th October has visited House of Gold Children’s Hospice in Surulere, Lagos State. Corporate Social Responsibility (CSR) is one of the activities that shows the premium EKEDC places on its host community and the people around its operations, hence the visit.
The was to commemorate this year’s Customer Service Week themed “the Magic of Service” and to show support for children with special needs in the society. The team was led by the Chief Finance Officer of EKEDC, Joseph Esenwa and Chief Legal Officer, Wola Joseph. The team went with some relief materials to support the hospice.
Receiving the team, the founder of House of Gold Children’s Hospice, Theresa Omolaja was thrilled to have the company come spend time with the children amid other activities lined up for the week. Explaining the purpose of the visit, Chief Legal Officer of EKEDC, Wola Joseph said “Customer Service Week is a week-long celebration of customers all around the globe and we chose today to come to celebrate with our children with special needs. CSR is what we do because empowering the quality of lives is our mantra and we want to touch everyone around us”.
Omolaja, in turn, thanked the management and staff of the company for their visit, kindness and support. She then showed them around the facility. Omolaja mentioned the ways the children are taken care of and their peculiarities. She shared her dream of starting a school for the children in the facility and EKEDC keyed into her idea by promising to meter the school for free immediately the school is completed. Omolaja appreciated the company for the kind gesture and promised to keep the company in the loop of activities going on in the facility.
House of Gold Children’s Hospice was established in 1990 to house and cater to children with terminal or life-threatening illnesses. The hospice houses children with special needs with an emphasis on children with autism, cerebral palsy, down syndrome, dyslexia and other neurological conditions associated with mental disabilities.
Omolaja urged EKEDC to continue the good deeds and called on other companies to support similar causes that will improve the society in its entirety.
Continue Reading
Advertisement

Facebook

Advertisement
Advertisement

Trending