Connect with us


Ecobank customers groan over poor services



Customers of Ecobank Plc in Kubwa, Abuja on Friday decried the poor services being rendered by the bank and called for improvement.

Customers of the two branches of the bank had on Tuesday turned violent over near total collapse of banking services.

Officials of the bank were not attending to their customers over what they referred to as “no network”.

Customers who came to withdraw and deposit money in the banks were turned back by the bank workers.

The tellers told the customers that they had not been able to credit those who deposited money with them since on Monday and therefore would not take in any deposit.

Customers in their hundreds thronged the banks but were disappointed that most of them had to wait inside and outside the banking hall complaining.

The situation became chaotic and turned violent when some of the aggrieved customers almost attacked the Customer Service Manager of the Gado Nasko road branch, simply called Mrs Toyin.

“I have been coming here since on Thursday last week to withdraw from my salary, it has been excuses of no network, no counter cheque no ATM facility.

“My wife and children are hungry at home, no food for us to eat and I have been trekking to and fro this bank from Dutse Alhaji without going back with any money.

“I will beat you up and di’’an angry customer shouted, banging on the manager’s table,’’ a customer said.

Another customer who reacted in same manner said: “my wife is in labour in the hospital since yesterday and they are asking me for money, I cannot pay.

“It is a different case if I do not have enough money in the bank. I have been saving in this bank for this purpose, but I cannot access my hard earn money.

“If anything happens to my wife and my baby, their blood will be upon your heads’’

Another aggrieved customer said that two people made cash deposits of N100,000 and N22,000 respectively into his account on Monday but his account was yet to be credited and he needed the money for urgent purposes

It took the intervention of the policemen, security officials and some level-headed customers in the bank to prevent them from beating up the manager who later sneaked out of her office.

Customers who were at the banks for online transfer were also turned down.

Many of the customers expressed worry over the bank services which they said was suggestive of distress and collapsing.

They called on the Central Bank of Nigeria (CBN) to wade into the situation urgently to safe the depositor from the harrowing experiences they were going through.

“This is a regular experience customers go through every end of the month in this bank.

“I have gone round many Ecobank branches in the FCT since yesterday, the situation remains the same.

“The CBN and other regulatory agencies must act fast because these are signs that the bank is going distress,’’ another customer said.

An official of the bank who spoke on condition of anonymity said the problem was nationwide because of epileptic transaction services.

Another official at the bank’s headquarters in Lagos who also spoke on condition of anonymity attributed the problem to a major system upgrade by the bank.

The official said after such an upgrade, everything changes and it takes some time to pick up.

“Our purpose is to serve our customers better and this is a period where there are lots transactions.

“Due to the system upgrade, transactions such as the on-line banking are faster and better, so we had a shortfall but have overcome it,’’ the official said.

Source: PM News

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *


BREAKING: Police Council confirms Adamu Mohammed as IGP




The National Council of State and National Police Council has approved the appointment of the Acting Inspector General of Police (IGP), Adamu Mohammed as the new IG of the Nigeria Police Force.

Adamu was confirmed at the police council meeting presided over by President Muhammadu Buhari on Thursday.

Musiliu Smith, chairman of the police service commission, and governors of the 36 states were part of the meeting.

Mohammed was appointed in the acting capacity on January 15, 2019 following the retirement of former IGP, Ibrahim Idris.

More details later

Continue Reading


Ekiti Gov. Fayemi elected Chairman, Nigeria Governors’ Forum



Ekiti State Governor, Dr. Kayode Fayemi has been elected Chairman of the Nigeria Governors’ Forum, NGF.

Fayemi was chosen by a consensus after he was nominated by Nasir el-Rufai, with Ifeanyi Okowa, governor of Delta state, seconding his nomination.

Abdulaziz Yari, the immediate past chairman, announced this on Wednesday evening.

He said Fayemi was unanimously elected by the governors to lead the forum till 2021.

“Members also elected Governor Aminu Tambuwal of Sokoto State as the Vice-Chairman of the forum from 2019 to 2021,” Yari said.

He explained that Tambuwal was nominated by Akinwumi Ambode, governor of Lagos State and seconded by Rotimi Akeredolu, his Ondo State counterpart.

Reading a communique at the end of the meeting, Yari said that the forum was concerned with the recent guidelines of the Nigeria Financial Intelligence Unit (NFIU).

The guidelines according to him sought to impose restriction on the powers of states and local governments to operate within constitutionally approved parameters.

“The new guidelines have no legal basis under the NFIU Act and are contrary to constitutional provisions which put the State Joint Local Government Account under the legislation of the state houses of assembly,” he said.

“The guidelines will also be detrimental to the interest of States and local governments by crippling programmes such as the Universal Basic Education programme, Primary Health Care Under One Roof, as well as the payment of the salaries of teachers, medical doctor and health workers among others which are primarily funded by state governments.”

On the call by the Peoples Democratic Party (PDP) governors to declare state of emergency on issue of insecurity, Yari said that they had all agreed to meet President Muhammadu Buhari for one-on-one discussion.

“The issue of security is under the mandate of Mr president, we are supporting him because he is the Commander-in-Chief and we hope to come up with solutions with him, ” he said.

In his acceptance remark, Fayemi expressed his gratitude for the confidence reposed on him by colleagues.

He pledged to build on the achievements of his predecessors and success stories of the forum.

“We will build on commitment with strong partnership with the Federal Government as federating unit and trash out issues as amicably as possible, in the over all interest of the country,” he said.

He pledged that they would represent the interests of Nigeria irrespective of their political affiliations.

“Whatever we are going to do will be in overall interest of the nation in ensuring that our states are continuously strengthened,” he said.

“Our country derives the benefit of strong, dedicated states to our citizens and the partnership with all arms of government, development partners working with us in the over all interest of Nigeria.

He commended the outgoing chairman and the secretariat for their commitment to states and Nigeria at large, TheCable reports.

Continue Reading


UI Alumni of Statistics department in reunion frenzy



Plans are already in top gear as students of the Department of Statistics, University of Ibadan are set to mark the first homecoming/reunion event of past graduates of the department between June 7 and 8, 2019.

The two-day programme, which will audaciously take place at the department complex on the campus, is themed: “Homecoming event for Nation Builders and Celebration of Achievement.”

The Head of Department, Dr. Angela Chukwu, said the event is aimed at bringing together all alumni of the department to reunite and hopefully work together with the department in supporting research, creativity and to initiate an endowment fund to assist exceptional but less-privileged students of the department.

The event kicks off on June 7 with a breakfast and networking meet and exchange of pleasantries after a long time of leaving the department for greener pastures.

Afterwards, two alumni of the department, Prof. D.K. Shangodoyin, a Professor of Statistics, University of Botswana, and President, African Statistical Association; and Dr. Mohammed Tumala, Director of Statistics, Central Bank of Nigeria, will deliver keynote addresses.

The event will feature a panel discussion amongst distinguished alumni, which include Prof. Joy Nwabueze, Prof. Ethelbert Nduka, Olubusola Oyebadejo and Emmanuel John Udoh, who will all share expert opinions on the impact of statistics degrees in their various fields.

The second day of the programme, June 8, will be a social event where the department will be recognizing retired members of staff of the department and formally recognize and congratulate the newest professors in the department.

There will also be an official launch of the department’s Hall of Fame and an inauguration of the UI Statistics Department Ambassadors,” both of which will be moderated and conducted by the Head of Department.

The highlight of this home-coming event is the dinner/fund raiser ceremony at the International Conference Centre University of Ibadan.

The event is to celebrate many accomplishments of the department alumni, giving a chance to catch up on sweet memories with old classmates, lecturers and members of staff while enjoying a thrilling event in the ancient city of Ibadan.

Intending alumni of the department are urged to confirm their attendances at the event, through this GSM number: 08055441106, via sms.

Continue Reading